In this article, I will answer the question of why does Instagram keep saying no internet connection. The “No Internet Connection” error on Instagram typically indicates that the device you are using is not able to connect to the internet.
There are several things that can cause this, which I’ll discuss in this article along with some advice on how to fix it.
Instagram is a photo and video-sharing social media platform that was launched in 2010. It allows users to share photos and videos, as well as apply various filters and effects to their content.
Instagram also has multiple features like “Stories”, which allows users to share photos and videos that disappear after 24 hours. It also has IGTV, where users can upload long-form videos, live streaming, direct messaging, and a shopping feature that allows businesses to tag products in their posts.
Instagram users can follow other users to see their content in their feeds, and users can also like and comment on other users’ posts. Instagram has become a popular platform for businesses, influencers, and celebrities to engage with their audience, promote products and services, and share their daily life.
However, Instagram is not without its faults just like any other app, and one of the biggest issues faced by Instagram users lately is the error: “No internet connection”. We are going to look at the possible causes of this error and a few steps to take to try to fix it. Hopefully one of them will work for you if you are facing this problem.
Possible causes of the “no internet connection” error on Instagram
1. Poor or unstable internet connection
Instagram requires a stable internet connection to work properly. If your internet connection is weak or unstable, Instagram may not be able to load content or update your feed.
Additionally, this may be because your computer’s firewall settings are getting in the way of your Instagram connection.
2. Incorrect date and time settings
Instagram uses the date and time settings of your device to ensure that the content you see is up-to-date. If your device’s date and time settings are incorrect, Instagram may not be able to load content or update your feed properly.
3. Network configuration
Some network configurations, such as proxy servers or VPNs, can cause issues with Instagram. If you’re connected to a network that has these configurations, you may need to disconnect or reconfigure your network settings to use Instagram.
4. Instagram’s server may be down
Sometimes the problem may be on Instagram’s end, for example, the servers may be down for maintenance or due to high traffic. In this case, you can try again later or check Instagram’s status on their website.
Visit Instagram’s social media profiles and keep an eye on them to determine if this is the cause of the error message that you’re receiving. To be informed about any outages, you may also visit the Downdetector website.
5. The Instagram app is out of date or not supported
Using an old version of the Instagram app on your device may lead to a failure to complete even the basic functions. Always make sure you download and install the latest version of Instagram before using it.
On the other hand, you could also see the “We couldn’t connect to Instagram. Make sure you’re connected to the internet and try again” error because Instagram isn’t supported on your device anymore.
Apps that rely on increasingly sophisticated hardware start to lose certain features or functionality as newer models are released. Therefore, check that the device you’re using to visit Instagram is up to date and can run the app.
6. You are logged in on multiple devices
When signed into different devices with the same account, some users have complained that they are unable to use key Instagram functions.
Additionally, if you are attempting to log into your Instagram account from a new device that you have never used before, the verification process required for first-time logins might be experiencing some issues.
This is because there are actions here that are dependent on third parties in addition to the Instagram app. Depending on the authorization mechanism for your account, this could include the SMS or email services on your phone.
7. App issue
The app itself may be causing the problem. Instagram has a history of having server issues that affect users all over the world. Though it doesn’t happen that often for such a frequently used program to be unavailable, it is possible.
8. Cache problems
Cache files are temporary files that applications store on your smartphone to speed up page load times and overall program performance.
Your device’s Instagram cache files might be full, which could affect how quickly the feed loads or how quickly you can log in.
Additionally, when the cached data isn’t recognized or is out-of-sync for some reason, it can interfere with your in-app actions like connecting to servers and downloading data.
How to fix Instagram’s “no internet connection” error
If you are experiencing this error message on your Instagram account, below are some steps you can follow to solve the problem:
- Check your internet connection and ensure that it is stable and strong and has adequate speed. You may try using your Instagram app on both Wi-Fi and your mobile data connection.
- Update your Instagram app to the latest version.
Go to the Google Play Store or App Store, search for Instagram, and then click the Update button next to it.
If you’ve tried updating the app and the Instagram no internet connection error is still showing, you can try to delete the app from your device and wait for about 3 minutes before reinstalling it. You may also restart your device and then see if that resolves the issue.
- Wait and try again later if the problem persists.
If Instagram continues to report “no internet connection,” the issue may be with the entire app or simply for a particular area. In this case, there is nothing you can do to resolve the issue because it is a technical one. All you can do is wait for it to be resolved by the company.
- Disable VPN or proxy if you are using any and see if that fixes the problem
- Set your date and time to sync automatically
Go to the Date & Time settings in your device and make sure your date and time settings are set to automatic.
- Clear your app’s cache. In your device’s settings, go to Apps > Instagram > App info > Storage, select the Clear Cache option and tap it to delete all cache files saved by Instagram on your device.
- If you are logged into Instagram on another device, go to settings, and change your password, this will log you out of Instagram on all devices.
After this, go back to the device where you were facing the connection issue and see if the issue persists when you try to log in.
If none of the above methods works, contacting Instagram’s support team may help you with further troubleshooting.
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