7 Tips to Fix ‘Instagram No Internet Connection’ Error in 2023

This article aims to shed light on the potential reasons your Instagram keeps saying no internet connection and provide helpful insights for resolving it.

If you are experiencing no internet connection or find that Instagram is blocked, there could be various reasons behind it. Ensure your device has a stable internet connection and try restarting it. Additionally, check if Instagram is restricted in your country or network. Contact your internet service provider or Instagram support for further assistance.

Note that the solutions for the ‘Instagram saying no internet connection’ problem may vary depending on the specific circumstances and device configurations.

Why does my Instagram say no internet connection?

Possible reasons for the Instagram no internet connection problem.

1. Poor or unstable internet connection

Instagram requires a stable internet connection to work properly. If your internet connection is weak or unstable, Instagram may not be able to load content or update your feed.

Additionally, this may be because your computer’s firewall settings are getting in the way of your Instagram connection.

2. Incorrect date and time settings

 Instagram uses the date and time settings of your device to ensure that the content you see is up-to-date.

If your device’s date and time settings are incorrect, Instagram may not be able to load content or update your feed properly.

3. Network configuration

Some network configurations, such as proxy servers or VPNs, can cause issues with Instagram.

If you’re connected to a network that has these configurations, you may need to disconnect or reconfigure your network settings to use Instagram.

Also read: 3 Ways To Stop Instagram Auto Scroll

4. Instagram’s server may be down

Sometimes the ‘Instagram saying no internet connection’ problem may be on Instagram’s end, for example, the servers may be down for maintenance or due to high traffic.

In this case, you can try again later or check Instagram’s status on their website. 

Visit Instagram’s social media profiles and keep an eye on them to determine if this is the cause of the error message that you’re receiving.

To be informed about any outages, you may also visit the Downdetector website.

5. The Instagram app is out of date or not supported

Using an old version of the Instagram app on your device may lead to a failure to complete even the basic functions.

Always make sure you download and install the latest version of Instagram before using it.

On the other hand, you could also see the “We couldn’t connect to Instagram. Make sure you’re connected to the internet and try again” error because Instagram isn’t supported on your device anymore.

Apps that rely on increasingly sophisticated hardware start to lose certain features or functionality as newer models are released.

Therefore, check that the device you’re using to visit Instagram is up to date and can run the app.

6. You are logged in on multiple devices

When signed into different devices with the same account, some users have complained that they are unable to use key Instagram functions.

Additionally, if you are attempting to log into your Instagram account from a new device that you have never used before, the verification process required for first-time logins might be experiencing some issues.

This is because there are actions here that are dependent on third parties in addition to the Instagram app.

Depending on the authorization mechanism for your account, this could include the SMS or email services on your phone.

Also read: [Solved] Why Does Instagram Say Active Now When I’m Not

7. App issue

The app itself may be causing the problem. Instagram has a history of having server issues that affect users all over the world.

Though it doesn’t happen that often for such a frequently used program to be unavailable, it is possible.

8. Cache problems

Cache files are temporary files that applications store on your smartphone to speed up page load times and overall program performance.

Your device’s Instagram cache files might be full, which could affect how quickly the feed loads or how quickly you can log in.

Additionally, when the cached data isn’t recognized or is out-of-sync for some reason, it can interfere with your in-app actions like connecting to servers and downloading data.

Also read: Explained: Will My Alarm go Off in Do Not Disturb

How to fix the Instagram no Internet connection error

If you are experiencing the ‘Instagram says no internet connection’ problem on your account, below are some steps you can follow to solve the problem:

Tip: It is important to rule out common network issues or troubleshoot your device before assuming the problem lies solely with Instagram.

  1. Check your internet connection and ensure that it is stable and strong and has adequate speed.

    You may try using your Instagram app on both Wi-Fi and your mobile data connection. 
  1. Update your Instagram app to the latest version. 

Go to the Google Play Store or App Store, search for Instagram, and then click the Update button next to it.

If you’ve tried updating the app and the Instagram no internet connection error is still showing, you can try to delete the app from your device and wait for about 3 minutes before reinstalling it.

You may also restart your device and then see if that resolves the issue.

  1. Wait and try again later if the problem persists.

If Instagram continues to report “no internet connection,” the issue may be with the entire app or simply for a particular area.

In this case, there is nothing you can do to resolve the issue because it is a technical one. All you can do is wait for it to be resolved by the company.

  1. Disable VPN or proxy if you are using any and see if that fixes the problem
  1. Set your date and time to sync automatically

Go to the Date & Time settings in your device and make sure your date and time settings are set to automatic.

  1. Clear your app’s cache.

    In your device’s settings, go to Apps > Instagram > App info > Storage, select the Clear Cache option and tap it to delete all cache files saved by Instagram on your device.

Clear cache of Instagram
  1. If you are logged into Instagram on another device, go to settings, and change your password, this will log you out of Instagram on all devices.

After this, go back to the device where you were facing the connection issue and see if the issue persists when you try to log in.

Also read: The Risks of Replying to Instagram DMs


Why Instagram is not working on Wi-Fi but working on mobile data?

If your Instagram functions properly on mobile data but fails to work on Wi-Fi, several factors could be at play.

-It could be due to network misconfigurations or restrictions blocking Instagram’s access to Wi-Fi.

-Network congestion during peak hours can also hinder Wi-Fi performance.

-DNS settings on Wi-Fi could be causing Instagram to fail, whereas mobile data relies on different DNS servers.

-Router or modem issues may also affect Wi-Fi connectivity with Instagram.

Updating the app or reinstalling it might help resolve any app-related problems.

How do I fix my Instagram network problem?

To fix the Instagram not connecting to internet problem, try these steps:

-Check your internet connection for stability.
-Restart the Instagram app to resolve temporary glitches.
-Update the app to the latest version to address compatibility issues.
-Clear the app cache to resolve data-related problems.
-Reconnect to Wi-Fi or switch to a different network to rule out network issues.
-Reset network settings on your device to resolve persistent problems.

These steps can help troubleshoot and resolve the most common Instagram network issues / no internet connection Instagram problems.

If the problem persists, contact Instagram support for further assistance.

How do you know if you are permanently banned on Instagram?

Determining if you are permanently banned on Instagram can be challenging as there is no explicit notification for permanent bans.

However, certain signs indicate a permanent ban, such as being unable to log in, receiving error messages about a disabled or permanently banned account, and a lack of response from Instagram’s support team.

It’s essential to consider Instagram’s community guidelines and terms of service to understand if any violations may have led to the ban.

If you believe the ban is a mistake, reaching out to Instagram’s support for clarification or appealing the ban may be an option.

Why does Instagram say we’re sorry but something went wrong?

When Instagram displays the message “We’re sorry, but something went wrong,” it indicates an error or issue within the Instagram system or app.

Possible reasons include; temporary server or network problems, app glitches, connectivity issues, account-specific problems, or third-party app interference.

Troubleshooting steps may involve updating the app, checking internet connectivity, reviewing account settings, and removing conflicting third-party apps.

If the error persists, it’s advisable to stay informed about official announcements or contact Instagram support for further assistance.

Can network restrictions or firewalls cause the “No Internet Connection” error?

Yes, certain network configurations or firewall settings can block Instagram’s access to the internet, resulting in Instagram not connecting to internet.

This can occur in institutions, workplaces, or public networks where access to social media platforms may be restricted.

Check if other devices or networks have the same issue to determine if it’s specific to your network setup.

How to fix Instagram no internet connection?

To fix this problem, users can follow a few simple steps.

Firstly, they should ensure that their device is connected to a stable internet connection. They can try switching to a different Wi-Fi network or enable mobile data if necessary.

Secondly, users should check if they have the latest version of the Instagram app installed on their device. If not, they should update it from the app store. Additionally, clearing the app’s cache or reinstalling it can also resolve connectivity issues.

Lastly, users can try restarting their device, as it can sometimes help in resolving temporary glitches.

By following these steps, users can troubleshoot and fix the “no internet connection” error on Instagram, allowing them to continue enjoying the platform and sharing their moments with their friends and followers.

In Conclusion

By implementing the suggested fixes and staying up to date with the most recent changes, you can answer the ‘why does Instagram say no internet connection’ problem and reclaim your seamless Instagram experience.

Remember to start by verifying your network connection, checking for any restrictions, and ensuring your app and device are up to date.

If none of the above methods works, contacting Instagram’s support team may help you with further troubleshooting.

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