Telegram has evolved into a favourite tool for both personal and business communication, with millions of active users worldwide.
However, Telegram is not immune to lapses in functionality or problems that could interfere with its seamless operation, just like any other digital service.
In this article, we’ll explore one such problem; Telegram messages not showing. I will discuss possible reasons why this might be happening and what you can do to fix the problem.
Your Telegram not showing messages could be caused by a number of issues including poor internet, server problems, outdated app, restrictive privacy settings or a blocked/deleted contact.
This could be resolved by updating your app, making sure your device has enough space and that your cache is not full and making sure your app notifications are turned on.
Whether you’re having trouble with a specific chat or with all of your chats, this article has the detailed information you need to get back to messaging smoothly.
Possible reasons Telegram messages are not showing
1. Slow or unstable internet connection
Telegram messages require a stable and fast internet connection to load.
If your connection is slow or unstable, messages may not load properly or may take a long time to appear. Try connecting to a different network or resetting your internet connection.
2. Outdated app version
If you’re using an outdated version of the Telegram app, it may not be compatible with the latest features or updates. Try updating the app to the latest version from your app store.
3. Privacy settings
If you have enabled privacy settings that restrict who can send you messages or view your online status, messages may not appear in your chat. Check your privacy settings to ensure they’re not causing the issue.
4. Server issues
Telegram’s servers may experience occasional downtime or technical issues, which can prevent messages from loading.
Check Telegram’s social media accounts or community forums to see if other users are experiencing similar issues.
Additionally, you may also use down detector to check whether Telegram is experiencing any general downtime.
5. Blocked or deleted contacts
If you have blocked or deleted a contact, their messages will no longer appear in your chat. Check your contacts list to ensure you haven’t accidentally blocked or deleted the contact.
How to fix the “Telegram messages not showing” problem
If you are unable to see messages that you have received in Telegram or you have a problem with Telegram not loading chats, here are a few things you can try:
1. Check for Telegram app updates
Ensure that your Telegram app is up to date. Open your app store and check for updates. If there is an update available, install it and then restart your device.
To update your app;
Go to your Google play store (or Appstore on iOS), search for the Telegram app, and click the Update button.
2. Check your internet connection
Check your internet connection to ensure that your device is connected to a stable internet connection.
Try using a different network or device to see if the issue is with one of those. This can often fix minor issues that may be causing problems with the app.
3. Clear your app’s cache
If your app has too much cache, it may cause problems with loading messages. Clearing the cache can help resolve this issue.
To do this, go to Settings > Apps & notifications > App info > Telegram > Storage > Clear Cache
4. Check your account settings
Check your Telegram account settings to make sure that you have not accidentally turned off notifications for the Telegram app.
This is under Settings > Apps & notifications > App info > Telegram > App notifications
5. Check your storage space
If your device’s storage is full, it can cause problems with the Telegram app. Ensure that you have enough free space on your device.
6. Try logging out and logging back in
Sometimes, logging out and logging back in can resolve issues with the app.
To do this, go to Settings via the 3 horizontal lines on the left upper corner, then on the 3 dots in the right upper corner click Log Out.
After logging out you can also go ahead and restart your device, and then you can reopen your Telegram app to see if the problem is fixed.
If you have tried all of these steps and are still unable to see messages in Telegram, it’s possible that there is an issue with the app or Telegram in general.
In this case, you may need to wait for the problem to be resolved by the Telegram team. You could also contact Telegram support for further assistance on the issue.
Also read: 8 Tips To Fix Telegram Web Not Working
Telegram messages FAQs
Why am I not receiving any messages on Telegram?
There could be a few reasons why you’re not receiving messages on Telegram. Ensure that you have an active and strong internet connection.
Also, check your Telegram notifications settings to ensure you haven’t accidentally turned off notifications for Telegram.
Additionally, ask the person who is sending you messages if they are experiencing any issues on their end. If none of these suggestions works, try uninstalling and reinstalling the Telegram app.
Additionally, check if you have accidentally muted the chat or channel where you’re trying to send or receive messages.
Why are my Telegram group messages not showing?
If some of your Telegram messages are not showing up in a specific group or channel, it could be due to several reasons. Firstly, check if you have accidentally muted the group or channel.
Additionally, ensure that you have permission to post messages in the group or channel. If you’re still having issues, try clearing the cache of the Telegram app or uninstalling and reinstalling the app.
Why are some of my Telegram messages not showing in chat history?
If some of your Telegram messages are not showing up in your chat history, it could be because the messages were deleted. Additionally, check if you have accidentally archived the chat.
You can access your archived chats by swiping them down on your chats list. If the issue persists, try clearing the cache of the Telegram app or uninstalling and reinstalling the app.
Why Telegram chat history is not visible?
The visibility of Telegram chat history may be affected by various factors such as syncing issues, device-specific settings, archived or hidden chats, storage limitations, or deleted chats.
This can be resolved by waiting for synchronization, restarting your device, or unarchiving/unhiding chats.
If none of the common solutions works, contact Telegram support for further assistance in resolving the issue.
In summary, there are several reasons for Telegram chat not showing messages. It could be due to issues with your internet connection, problems with the app or the servers, or even something as simple as a privacy setting.
No matter the cause, there are steps you can take to try and fix the problem. Updating the app, restarting your phone, and checking your internet connection are all simple troubleshooting steps that can often resolve issues with messaging in Telegram.
If you’re still having trouble after trying these steps, it’s worth checking with the Telegram team to see if there is a known issue that they are working on. With a little bit of investigation and some basic troubleshooting, you should be able to get your messages showing up again in no time.